Shipping policy
Shipping Policy – Kapdaclub
At Kapdaclub, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship orders.
📦 Order Processing Time
-
All orders are processed within 1–3 business days after order confirmation.
-
Orders are not shipped or delivered on Sundays or public holidays.
🚚 Shipping & Delivery Timelines
We currently ship across India.
-
Kerala:
Estimated delivery within 7–10 business days -
Other Indian States:
Estimated delivery within 10–15 business days
Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, festivals, or regional restrictions.
🛵 Shipping Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders.
💰 Shipping Charges
-
Shipping charges (if applicable) will be clearly mentioned at checkout.
-
Any promotional free-shipping offers will be highlighted on the website.
📍 Order Tracking
-
Once your order is shipped, tracking details will be shared via WhatsApp and/or Email.
-
You can track your shipment using the provided tracking link.
❗ Incorrect Address / Delivery Issues
-
Please ensure that the shipping address and contact details are correct at the time of placing the order.
-
Kapdaclub is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
📦 Damaged or Missing Packages
If you receive a damaged package or notice missing items:
-
Contact us within 48 hours of delivery
-
Share clear photos/videos of the package and product
📧 Email: support@kapdaclub.com
📞 WhatsApp/Phone: [Add your contact number]
🔄 Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.